There are 'no coincidences' in life and a chain of events found me at Andrews retreat 160 miles away . Instantly upon meeting Andrew I felt a relief from a long term problem was achievable. Andrews method became a life changing intervention . Andrew will feature more in my future life I know.
The owner wanted to develop his business by creating an environment which improved the experience of the visiting client prior to and during treatment - leading to clients choosing to continue to use the clinic's services and word-of-mouth referrals
Method:
- interviews with team members to identify concerns and current skill level
- in-house one-day coaching in effective communication skills for 10 people
We explored and developed working practices, using verbal and non-verbal communication skills, for the purpose of developing greater levels of rapport within the team and with external clients.
Outcome:
- participants expectations were exceeded (see Our Clients section of website), business has continued to develop
Follow up:
- Periodic individual coaching to review progress against individual objectives.
I am wondering why I did'nt come sooner
Store Manager, Tesco