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Case Study - Voluntary Sector Organisation Promoting Literacy Skills

Last week I listened to Andrew's 4site about Self Leading for the second time and comented on the valuable content. Andrew pointed me to his article on the 4 site. I have been able to use all this information very effectively as a staff management tool and would like to thank Andrew for his help.

Caroline Parkinson

Voluntary sector organisation promoting literacy skills. Organisation has tripled in turnover over last 2-3 years. 30 salaried staff across the Tyne and Wear region.

Approached by the Director of the organisation to facilitate a day which will:

  • unite a group of people as a cohesive team given that they are working across a range of disciplines over a range of sites
  • problems that have arisen owing to a change of scale

Board approval had to be gained and Charity Commission approval for the piece of work.


  • A half-day to interview team members as to what the issues are, what their personal objectives are for the session, as well as the objectives of the stakeholders, what specific tangible outcomes do they wish to see
  • Design and deliver a day.

Outcomes to be determined, however personal action plans.

Future plan will be to review event and review individual's progress against plans.