Case Study - Voluntary Sector Organisation Promoting Literacy Skills

You witnessed my 4Sight at Gateshead which is a moving experience of various challenges in my life. You then gave me very helpful feedback, support and advice so when you saw it again at Durham it was sharper, more direct and i was in control. thank you very much helping to remove the barriers.

Mike McCoy

Voluntary sector organisation promoting literacy skills. Organisation has tripled in turnover over last 2-3 years. 30 salaried staff across the Tyne and Wear region.

Approached by the Director of the organisation to facilitate a day which will:

  • unite a group of people as a cohesive team given that they are working across a range of disciplines over a range of sites
  • problems that have arisen owing to a change of scale

Board approval had to be gained and Charity Commission approval for the piece of work.


  • A half-day to interview team members as to what the issues are, what their personal objectives are for the session, as well as the objectives of the stakeholders, what specific tangible outcomes do they wish to see
  • Design and deliver a day.

Outcomes to be determined, however personal action plans.

Future plan will be to review event and review individual's progress against plans.